Xlink Case Study
Xlink transformed its sales force by changing from a cumbersome multiple structure commission scheme to a single incentive scheme framework for all sales and selected admin staff, thus achieving an improvement across all the agreed performance criteria:
- Revenue Growth & Customer Value
- Retention & Account Growth
- New Account / Organic Growth
- Debtors Age Analysis
The above strategy and execution resulted in Xlink achieving a higher than expected growth in earnings, beating their budgeted numbers year on year.
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